We believe CallPro CRM is the most configurable telemarketing and telesales system on the market. It comes with everything you need for better tele-operations. You can call individuals or companies (with multiple contact names), and create different screen layouts for every campaign. It's functionality is flexible too. You can start with a single user and grow to hundreds! The efficient performance is compelling - check the ROI facts
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CallPro CRM includes powerful functionality for appointment making. It comes with multiple diaries, and sends automatic emails and notifications to the right sales people via MS Outlook or smart devices. Built-in safeguards prevent duplicate appointments.
CallPro CRM lets you run fully-scripted or flexible campaigns. Its advanced scripting offers several ways to collect answers, and CallPro CRM also supports complex branching. The built-in call-guides (the equivalent of paper scripts) are ready to use, so your team can start dialing straight away.
Want to create multiple databases and restrict access to specific users? It's easy with CallPro CRM. For each database, you can also allocate data to specific users. Plus you can filter, update, copy, delete and de-duplicate data on the fly.
CallPro CRM comes with a choice of standard screen layouts, so you can get started fast. It also has a simple but powerful screen design engine that helps you create your own interfaces in minutes. Anything from a simple data entry screen with just a few fields, to a complex layout for advanced CRM.
CallPro CRM lets you check what users are doing, in real time. It shows the databases and records they access, and for how long. You can set the system to flag if users view a record for too long.
CallPro CRM lets you report on anything via custom lists, summaries or cross-tab reports. You don't need to be a data whiz, either: just click on the fields you want and CallPro CRM does the rest!
With CallPro CRM you can ensure that users work only on selected data. You can also set the system to manage call-backs automatically, so agents don't waste time looking for them.
Whether you have conventional land lines or advanced VoIP, CallPro CRM supports automatic dialing. Or you can dial manually.